Qantas launched a security investigation alongside luxury hotel chain Capella Sydney following targeted cyber-enabled scams against airline passengers and hotel guests. Cyber criminals gained unauthorized access to reservation and booking management environments via a third-party corporate travel platform, using compromised guest itineraries, full names, check-in dates, and contact details to issue highly personalized phishing solicitations demanding fraudulent credit card verification payments. Qantas and Capella Sydney isolated the compromised booking channels, alerted affected clientele, and engaged external cyber security teams to remediate the third-party integration vulnerability.